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New Students Guide

A guide to answer questions commonly asked by new students at Florida Tech.

IT (Information Technology)

Even before you came to Florida Tech, information technology (IT) was probably a significant part of your life.  We expect that will also be true during your time at the university.  Some IT-related subjects that may be of interest include:

IT Assistance

For assistance with university IT resources, you should access the IT website.

The IT website, as shown in the image below, displays a group of popular options.

The Student IT Resources link (shown in the lower-left corner of the above image) may be of particular interest to new students at Florida Tech, as it addresses such areas as:

  • Before Starting Classes
  • Getting Connected on Campus
  • Getting Connected Remotely
  • Preparing for the Semester to Start
  • Accessing Additional Services

Click on Contact Us (upper-right corner of the above image) to determine the location of the IT Support Center, its hours of operation, and the number for phone assistance.

To submit a ticket to  resolve an IT-related issue,

  1. Click on Technology Support.
  2. Click on Submit a Ticket.
  3. Click on Student Services.
  4. Select the category most closely related to your issue.
  5. Select the service that best matches your issue. 
  6. Select Submit Ticket.

Computer Labs

The IT department maintains a website for information relating to student computing:

Two open computing labs, which are available for general use by faculty, staff and students, are located in the Evans Library.  These include the Applied Computing Center and the Digital Scholarship Lab, located respectively, on the 3rd and 2nd floors:

While class instruction takes precedence in the campus' multimedia computing labs, students may use thes labs when they are not reserved for classes.  Multimedia computer labs are located in the:

The IT department also provides virtual labs that can be accessed remotely via the Internet.

Free and Discounted Applications

As a student, you are given free use of the online Microsoft Office suite, which includes such widely used applications as Word, Excel, PowerPoint, Access and others.  To use these applications:

  • Login to the Office website using your TRACKS email and password.
  • Toward the upper-left corner of the page, click on the "App Launcher" icon.
    • Looks like this: App Launcher icon
  • Choose from among the Office applications listed along the left side of the page (as shown in the following image).  If you wish to see additional applications that you may use, click on "Explore all your Apps".

Office Apps