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Reference Training

The purpose of this guide is to provide information on reference service and resources for library staff and others who may have the opportunity to assist patrons in a liaison's absence.

Frequently Asked Reference Questions

  • I'm a faculty member here at Florida Tech and I will be writing an article with a colleague who is not at a university? Is he/she able to access library resources?

Unfortunately, most of our license agreements are strict. There are two ways for someone not employed by Fl Tech to get access:

1) become an official visitor/volunteer with a TRACKS account

2) come physically to the Library and be directed to our public access computer (a small number of databases are not accessible this way due to their license agreements).

Helping the patron who is new to research

Florida Tech's programs cover a wide variety of disciplines. If a patron asks for research assistance in an area that you are not particularly familiar with, fear not!

Use the tools listed below to help you.

Quick Links- Reference

Questions about eBooks